User Community Service Desk Downloads

April 2026

This release adds timezone support for datetime values in reference data, giving you control over how dates and times are displayed across the module.

Datetime timezone support in reference data

You can now configure a display timezone so that all datetime values in reference data are shown in a timezone that matches your team’s location or workflow.

The display timezone applies across the entire reference data module:

  • Grid columns, filters, cell editing, bulk edit, and record detail all show values converted to the selected timezone.

  • Under the hood, datetime values remain stored in UTC and are converted back automatically when saved.

You can also specify the timezone of source data when changing a column to the datetime data type or importing data from a file.

To configure the display timezone, see Configure RDM Settings.

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